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Motto: "Protect Volkswagen, Dial Our Number!"

Group Compliance starts campaign to raise awareness of hotline for whistleblowing system.

The Compliance division has launched a new campaign to raise awareness of the hotline for the whistle­blowing system in all six Volkswagen locations in western Germany.

The hotline, at telephone number 00800 444 46300, is now available in 51 countries – 24 hours a day.

Group Chief Compliance Officer Kurt Michels: “Our free hotline is an important reporting channel that employees around the world can use to report serious violations of the rules around the clock. This includes, for example, bribery, fraud and other offenses. What’s special is that we are offering an interpreting service on the hotline, so that reports can be made not only in German and English but in a total of eleven languages.” As a result, it’s now even easier for whistleblowers to contact the Information Office and receive support.

Michels: “Only then can we deal with and eradicate misconduct, and protect Volkswagen. That’s why it’s very important to us that everyone knows our number.”
Just like the other reporting channels of the whistleblower system (email, online, letter or in person), protecting whistleblowers and the individuals concerned is a top priority. An investigation initiated only after careful review of the information, if concrete indications of a severe rule violation are found. Individuals are presumed innocent until proven guilty. Whistleblowers are protected too. Statements are treated confidentially and the identity of whistleblowers is kept secret if they so wish and it is legally possible.

With the “Protect Volkswagen – dial our number!” campaign, Michels and his team want to raise awareness of the number and of the whistleblowing system. Posters with information can be found on the black noticeboards, as well as tabletop displays in the cafeterias and short film clips on the bus and production monitors. In addition, employees from the Information Office were present at staff meetings with information stands.

Kurt Michels, Group Chief Compliance Officer