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The employee magazine
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62,473 hours
for a smooth launch

Three years ago marks the start of Mexico’s employee training
courses for the new Jetta – with the help of digital programs.


Employees at Volkswagen de México have just enjoyed a spectacular few days, as mid-January marked the world premiere of the new Jetta in the USA. The start of production – or SOP for short – began around a month before at the Puebla plant. In a bid to ensure the launch of this notchback sedan was a success, an inter-divisional team was put in place to prepare the workforce for the new model as early as possible – without impacting on operations. A total of 62,473 hours were spent training employees at the brand’s second largest site. “Working under our motto of ‘together we are strong,’ our training program was a real success,” explains Salvador Garrido, Executive Vice President of HR at Volkswagen de México.

The launch training at the plant in North America focused on PDP – the product development process. The training itself began three years ago, having been developed by staff in the Production, Logistics, and Human Resources divisions and coordinated by the P Academy, comprising training experts from the Volkswagen Group Academy Mexico and the Production division. The course content was aimed at trainees, foremen, employees, and managers involved in shell construction, assembly, commissioning, and the paint shop.

For the basic training – within the Group’s production systems, for example – the trainers went back to basics. This involved using tried and tested methods such as workshops for preparing the production process – known as 3P workshops – and working to standards in professional environments.

New programs included “Coaching Car” and “Virtual Training” using digital simulations of the vehicle. These have the advantage of allowing employees to experience the real product and processes up close as early as possible, including the necessary training. This culture of quality was also promoted through training courses such as “A Love for Detail” and “100% Quality,” which included some digital aspects. These courses focused on elements such as the importance of secure screw connections and how to avoid damage during the assembly process.

The training experts in Mexico were particularly pleased that the Jetta and the Tiguan were being launched in quick succession, as this meant they could highlight similarities in the training on new technologies, such as the training methods for working on robots.

Team of the Future

The task of putting together an intelligent, globally connected team with the skills required for the workplace of the future is the aim not just at the Puebla plant, but also throughout the brand’s entire Production and Logistics divisions. The fundamental principles behind the “Team of the Future” concept are defined in the TRANSFORM.FACTORY+ divisional strategy.

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